Who we are

This Privacy Policy explains how Power Wash Wilmington NC collects, uses and protects the information you share with us through our website at pressurewashwilmnc.com or when you request a quote or service. By using our website or contacting us, you agree to the practices described here.

We are a local, family run exterior cleaning company based at 2505 S 17th St, Wilmington, NC 28401. You can reach us any time at (472) 281-1810 or info@pressurewashwilmnc.com.

What information we collect

When you fill out our contact or quote form, call, or email us, we may collect:

• Your name
• Your phone number
• Your email address
• Your service or mailing address
• Details about the work you are requesting

When you visit our website, we may also automatically collect non identifying technical information such as your browser type, device, operating system and general usage data, usually through standard analytics tools like Google Analytics.

How we use your information

We use the information you provide only to run our business and serve you, specifically to:

• Respond to your enquiry and prepare your quote
• Schedule and carry out the work you request
• Contact you about your job, invoice or a follow up
• Send service reminders or offers, only if you have asked us to
• Improve our website and the service we provide

We do not sell your information

We do not sell, rent or trade your personal information to anyone. Ever. We may share limited information only with trusted providers who help us operate, such as a scheduling tool, an email service or a payment processor, and only so they can perform that task for us. We may also disclose information if required by law.

Photos and reviews

We often take before and after photos of completed work. We may use these photos, and any review or testimonial you give us, on our website and social media to show the quality of our work. We will not publish your name, address or other identifying details along with a photo without your permission. If you would prefer we not photograph your property, just tell us before the job and we will respect that.

Cookies and analytics

Our website may use cookies and analytics tools to understand how visitors use the site so we can improve it. These do not identify you personally. You can turn cookies off in your browser settings at any time, though some parts of the site may work less smoothly if you do.

Your rights

You are always in control of your information. You may ask us to:

• See what personal information we hold about you
• Correct anything that is wrong
• Delete your personal information from our records
• Stop sending you reminders or offers

To make any of these requests, just call us at (472) 281-1810 or email info@pressurewashwilmnc.com and we will take care of it.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a current date. If you have any questions about how we handle your information, please get in touch. We are happy to explain.